SUCCESS STORY — FONDATION DE FRANCE
Fondation de France — Transforming relationship strategy with Salesforce
KPC supports Fondation de France in rebuilding its information system around Salesforce (Nonprofit Cloud, Experience Cloud, Marketing Cloud) and a new ERP.
The impact in numbers
4,300
Users
3
Dedicated portals
4
Tools integrated
10
KPC FTEs assigned
The impact in numbers
4,300
Users
3
Dedicated portals
4
Tools integrated
10
KPC FTEs assigned
The impact in numbers
4,300
Users
3
Dedicated portals
4
Tools integrated
10
KPC FTEs assigned
RESULTS
Three concrete benefits for Fondation de France
A centralized view of every interaction
Information and interactions with internal and external contacts are brought together on one platform.
Three concrete benefits for Fondation de France
Automated processes, teams that work together better
Business processes and customer interactions are automated, with fewer data entry errors and easier collaboration between departments.
Three concrete benefits for Fondation de France
An improved experience for the hosted foundations and project leads
Dedicated portals, and effective management of communication campaigns and newsletters.
RESULTS
Three concrete benefits for Fondation de France
A centralized view of every interaction
Information and interactions with internal and external contacts are brought together on one platform.
Three concrete benefits for Fondation de France
Automated processes, teams that work together better
Business processes and customer interactions are automated, with fewer data entry errors and easier collaboration between departments.
Three concrete benefits for Fondation de France
An improved experience for the hosted foundations and project leads
Dedicated portals, and effective management of communication campaigns and newsletters.
RESULTS
Three concrete benefits for Fondation de France
A centralized view of every interaction
Information and interactions with internal and external contacts are brought together on one platform.
Three concrete benefits for Fondation de France
Automated processes, teams that work together better
Business processes and customer interactions are automated, with fewer data entry errors and easier collaboration between departments.
Three concrete benefits for Fondation de France
An improved experience for the hosted foundations and project leads
Dedicated portals, and effective management of communication campaigns and newsletters.
Background & core challenges
A fragmented IT estate, multiple contacts to bring together
Fondation de France, a major player in French philanthropy
Its existing information system was obsolete and fragmented. To rebuild it and rationalize the various existing components, it chose the Salesforce platform, and KPC supports it on that project as well as on application maintenance.
Replace an obsolete, fragmented information system
Centralize information and interactions with every contact
Automate manual business processes
Improve the experience for users and clients
Background & core challenges
A fragmented IT estate, multiple contacts to bring together
Fondation de France, a major player in French philanthropy
Its existing information system was obsolete and fragmented. To rebuild it and rationalize the various existing components, it chose the Salesforce platform, and KPC supports it on that project as well as on application maintenance.
Replace an obsolete, fragmented information system
Centralize information and interactions with every contact
Automate manual business processes
Improve the experience for users and clients
Background & core challenges
A fragmented IT estate, multiple contacts to bring together
Fondation de France, a major player in French philanthropy
Its existing information system was obsolete and fragmented. To rebuild it and rationalize the various existing components, it chose the Salesforce platform, and KPC supports it on that project as well as on application maintenance.
Replace an obsolete, fragmented information system
Centralize information and interactions with every contact
Automate manual business processes
Improve the experience for users and clients
Our approach
Salesforce at the heart of the new IT estate
A project run with an Agile methodology: a framing phase, a build phase with an MVP, then successive releases, for a rollout in 2 batches. It also covers managing communication campaigns (promotion, fundraising) and newsletters.
CRM foundation
Rebuilding the IT estate around Salesforce
Rebuilding the information system around the Salesforce platform and a new ERP. Managing every type of contact, internal and external, with traceability of all their interactions and requests.
Portals
Three dedicated portals
A portal for the hosted foundations, to make collaboration and document centralization easier, a Calls for Projects portal and a Volunteers portal. The portals are integrated with the ERP, with automatic generation of the licence document.
Our approach
Salesforce at the heart of the new IT estate
A project run with an Agile methodology: a framing phase, a build phase with an MVP, then successive releases, for a rollout in 2 batches. It also covers managing communication campaigns (promotion, fundraising) and newsletters.
CRM foundation
Rebuilding the IT estate around Salesforce
Rebuilding the information system around the Salesforce platform and a new ERP. Managing every type of contact, internal and external, with traceability of all their interactions and requests.
Portals
Three dedicated portals
A portal for the hosted foundations, to make collaboration and document centralization easier, a Calls for Projects portal and a Volunteers portal. The portals are integrated with the ERP, with automatic generation of the licence document.
Our approach
Salesforce at the heart of the new IT estate
A project run with an Agile methodology: a framing phase, a build phase with an MVP, then successive releases, for a rollout in 2 batches. It also covers managing communication campaigns (promotion, fundraising) and newsletters.
CRM foundation
Rebuilding the IT estate around Salesforce
Rebuilding the information system around the Salesforce platform and a new ERP. Managing every type of contact, internal and external, with traceability of all their interactions and requests.
Portals
Three dedicated portals
A portal for the hosted foundations, to make collaboration and document centralization easier, a Calls for Projects portal and a Volunteers portal. The portals are integrated with the ERP, with automatic generation of the licence document.
Our clients
Our clients
They trust us.
They trust us.
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Global shipping company — Data Science: from R&D to industrialization
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Industry
Aqualung Group — Transforming the data platform
Snowflake
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Business services
APAVE — Cross-office capacity planning
Pigment
EPM
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Organic food distribution
Biocoop — Steering the forecasting processes with SAP BPC
SAP
Retail & Distribution
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Heating, plumbing and renewable energy distribution
Richardson — Opening up access to data by moving to the cloud
Qlik
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Equipment rental
Professional Equipment Rental Company | Industrialized tender response 100% Snowflake
Gen AI
Snowflake
→
Transport & Logistics
Global shipping company — Data Science: from R&D to industrialization
AI
Data
→
Industry
Aqualung Group — Transforming the data platform
Snowflake
Data Platform
→
Business services
APAVE — Cross-office capacity planning
Pigment
EPM
→
Organic food distribution
Biocoop — Steering the forecasting processes with SAP BPC
SAP
Retail & Distribution
→
Heating, plumbing and renewable energy distribution
Richardson — Opening up access to data by moving to the cloud
Qlik
Snowflake
→
A CRM PROJECT IN MIND?
Multiple contacts, one single relationship platform?
KPC supports you from framing to rolling out Salesforce, Experience Cloud portals and Marketing Cloud campaigns included.
A CRM PROJECT IN MIND?
Multiple contacts, one single relationship platform?
KPC supports you from framing to rolling out Salesforce, Experience Cloud portals and Marketing Cloud campaigns included.
A CRM PROJECT IN MIND?
Multiple contacts, one single relationship platform?
KPC supports you from framing to rolling out Salesforce, Experience Cloud portals and Marketing Cloud campaigns included.