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SUCCESS STORY — NICKEL

Nickel — A Salesforce CRM for the field sales force in Europe

After an integrator stepped away, KPC picked up Nickel's Salesforce Sales Cloud project: rollout in Spain, preparation for rollouts in the other countries, enhancements to the sales process and application maintenance.

KPC key performance indicator
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The impact in numbers

120

Salesforce users

2

Years of project

2.5

KPC consultants

The impact in numbers

120

Salesforce users

2

Years of project

2.5

KPC consultants

The impact in numbers

120

Salesforce users

2

Years of project

2.5

KPC consultants

RESULTS

Three concrete results for Nickel

Sales Cloud successfully deployed in Spain

And rollouts prepared in the other European countries.

Three concrete results for Nickel

Better adoption by the field sales force

A sales process adapted to each country's specifics, and responsive, effective support for users.

Three concrete results for Nickel

Fast enhancements, controlled go-lives

An Agile development process for fast, regular enhancements, and go-lives tooled by Gearset.

RESULTS

Three concrete results for Nickel

Sales Cloud successfully deployed in Spain

And rollouts prepared in the other European countries.

Three concrete results for Nickel

Better adoption by the field sales force

A sales process adapted to each country's specifics, and responsive, effective support for users.

Three concrete results for Nickel

Fast enhancements, controlled go-lives

An Agile development process for fast, regular enhancements, and go-lives tooled by Gearset.

RESULTS

Three concrete results for Nickel

Sales Cloud successfully deployed in Spain

And rollouts prepared in the other European countries.

Three concrete results for Nickel

Better adoption by the field sales force

A sales process adapted to each country's specifics, and responsive, effective support for users.

Three concrete results for Nickel

Fast enhancements, controlled go-lives

An Agile development process for fast, regular enhancements, and go-lives tooled by Gearset.

Background & core challenges

A project to pick up mid-flight, a sales force to equip across several countries

Nickel, a subsidiary of the BNP Paribas group

Nickel lets you get a bank card by walking into a partner tobacconist. Nickel chose Salesforce Sales Cloud to equip its field sales force in Europe, which calls on retailers and tobacconists.

Pick up the project after an integrator stepped away

Carry on the rollout in Spain and prepare the other countries

Measure adoption of the solution and improve it

Adapt the sales process to each country and prepare batch 2 of the CRM project

Background & core challenges

A project to pick up mid-flight, a sales force to equip across several countries

Nickel, a subsidiary of the BNP Paribas group

Nickel lets you get a bank card by walking into a partner tobacconist. Nickel chose Salesforce Sales Cloud to equip its field sales force in Europe, which calls on retailers and tobacconists.

Pick up the project after an integrator stepped away

Carry on the rollout in Spain and prepare the other countries

Measure adoption of the solution and improve it

Adapt the sales process to each country and prepare batch 2 of the CRM project

Background & core challenges

A project to pick up mid-flight, a sales force to equip across several countries

Nickel, a subsidiary of the BNP Paribas group

Nickel lets you get a bank card by walking into a partner tobacconist. Nickel chose Salesforce Sales Cloud to equip its field sales force in Europe, which calls on retailers and tobacconists.

Pick up the project after an integrator stepped away

Carry on the rollout in Spain and prepare the other countries

Measure adoption of the solution and improve it

Adapt the sales process to each country and prepare batch 2 of the CRM project

Our approach

An Agile team, from rollout to application maintenance

Agile organization

A tight team, two-week sprints

A team of 2.5 people: a Scrum Master, a Business Analyst and a developer, with an architect stepping in as needed. Enhancements are delivered in two-week sprints, with planning, re-prioritization and regular demos.

Rollout & enhancements

A CRM adapted to each country

Carrying on the rollout in Spain, preparing rollouts in the other countries and making significant enhancements to the sales process to meet each country's specifics. A controlled go-live process tooled by Gearset.

Support & application maintenance

Responsive support in every country

Fast fixing of post-rollout defects to avoid blocking users and manual data reprocessing, then application maintenance set up to handle user support in each country.

Our approach

An Agile team, from rollout to application maintenance

Agile organization

A tight team, two-week sprints

A team of 2.5 people: a Scrum Master, a Business Analyst and a developer, with an architect stepping in as needed. Enhancements are delivered in two-week sprints, with planning, re-prioritization and regular demos.

Rollout & enhancements

A CRM adapted to each country

Carrying on the rollout in Spain, preparing rollouts in the other countries and making significant enhancements to the sales process to meet each country's specifics. A controlled go-live process tooled by Gearset.

Support & application maintenance

Responsive support in every country

Fast fixing of post-rollout defects to avoid blocking users and manual data reprocessing, then application maintenance set up to handle user support in each country.

Our approach

An Agile team, from rollout to application maintenance

Agile organization

A tight team, two-week sprints

A team of 2.5 people: a Scrum Master, a Business Analyst and a developer, with an architect stepping in as needed. Enhancements are delivered in two-week sprints, with planning, re-prioritization and regular demos.

Rollout & enhancements

A CRM adapted to each country

Carrying on the rollout in Spain, preparing rollouts in the other countries and making significant enhancements to the sales process to meet each country's specifics. A controlled go-live process tooled by Gearset.

Support & application maintenance

Responsive support in every country

Fast fixing of post-rollout defects to avoid blocking users and manual data reprocessing, then application maintenance set up to handle user support in each country.

Our clients

Our clients

They trust us.

They trust us.

CMA CGM logo
France Travail logo
Astore logo
Restalliance logo
Actia logo
La Rosée logo
La Rosée logo
Manitowoc logo
Manitowoc logo
Restalliance logo
Restalliance logo
Restalliance logo
Illustration of performance and growth

A SALESFORCE PROJECT IN MIND?

A CRM project to pick up or roll out internationally?

KPC picks up and evolves your Salesforce Sales Cloud projects, from country-by-country rollout through to application maintenance.

Illustration of performance and growth

A SALESFORCE PROJECT IN MIND?

A CRM project to pick up or roll out internationally?

KPC picks up and evolves your Salesforce Sales Cloud projects, from country-by-country rollout through to application maintenance.

Illustration of performance and growth

A SALESFORCE PROJECT IN MIND?

A CRM project to pick up or roll out internationally?

KPC picks up and evolves your Salesforce Sales Cloud projects, from country-by-country rollout through to application maintenance.