SUCCESS STORY — HYUNDAI CAPITAL FRANCE
Hyundai Capital France — A customer journey with no silos, from the CDP to the dealer portal
KPC ran a customer and user experience project for Hyundai Capital France: imagino CDP & Campaign and a dealer portal, three essential interconnected capabilities.
The impact in numbers
3
Essential interconnected capabilities
The impact in numbers
3
Essential interconnected capabilities
The impact in numbers
3
Essential interconnected capabilities
Background & core challenges
A customer and user experience project
Hyundai Capital France
Hyundai Capital France asked KPC to run a customer and user experience project, on the marketing side as well as the dealer side, around the imagino platform.
Centralize customer data into a 360 view
Activate the customer journey and automate sends as they come
Interact with the dealerships
Steer the sales activity
Background & core challenges
A customer and user experience project
Hyundai Capital France
Hyundai Capital France asked KPC to run a customer and user experience project, on the marketing side as well as the dealer side, around the imagino platform.
Centralize customer data into a 360 view
Activate the customer journey and automate sends as they come
Interact with the dealerships
Steer the sales activity
Background & core challenges
A customer and user experience project
Hyundai Capital France
Hyundai Capital France asked KPC to run a customer and user experience project, on the marketing side as well as the dealer side, around the imagino platform.
Centralize customer data into a 360 view
Activate the customer journey and automate sends as they come
Interact with the dealerships
Steer the sales activity
Our approach
Three essential capabilities, interconnected
A customer and user experience project, on the marketing side and the dealer side.
Customer Data Platform
A 360 customer view in imagino
Centralizing the data and creating a 360 view, segmenting the data and building customer knowledge.
Activation
Journeys automated as they come
imagino Campaign activates the customer journey and automates sends as they come.
Dealer portal
A portal to interact with the dealerships
A dealer portal to interact with the dealerships and steer the sales activity. The dealers were involved from the design stage onwards.
Our approach
Three essential capabilities, interconnected
A customer and user experience project, on the marketing side and the dealer side.
Customer Data Platform
A 360 customer view in imagino
Centralizing the data and creating a 360 view, segmenting the data and building customer knowledge.
Activation
Journeys automated as they come
imagino Campaign activates the customer journey and automates sends as they come.
Dealer portal
A portal to interact with the dealerships
A dealer portal to interact with the dealerships and steer the sales activity. The dealers were involved from the design stage onwards.
Our approach
Three essential capabilities, interconnected
A customer and user experience project, on the marketing side and the dealer side.
Customer Data Platform
A 360 customer view in imagino
Centralizing the data and creating a 360 view, segmenting the data and building customer knowledge.
Activation
Journeys automated as they come
imagino Campaign activates the customer journey and automates sends as they come.
Dealer portal
A portal to interact with the dealerships
A dealer portal to interact with the dealerships and steer the sales activity. The dealers were involved from the design stage onwards.
Our clients
Our clients
They trust us.
They trust us.
Equipment rental
Professional Equipment Rental Company | Industrialized tender response 100% Snowflake
Gen AI
Snowflake
→
Transport & Logistics
Global shipping company — Data Science: from R&D to industrialization
AI
Data
→
Industry
Aqualung Group — Transforming the data platform
Snowflake
Data Platform
→
Business services
APAVE — Cross-office capacity planning
Pigment
EPM
→
Organic food distribution
Biocoop — Steering the forecasting processes with SAP BPC
SAP
Retail & Distribution
→
Heating, plumbing and renewable energy distribution
Richardson — Opening up access to data by moving to the cloud
Qlik
Snowflake
→
Equipment rental
Professional Equipment Rental Company | Industrialized tender response 100% Snowflake
Gen AI
Snowflake
→
Transport & Logistics
Global shipping company — Data Science: from R&D to industrialization
AI
Data
→
Industry
Aqualung Group — Transforming the data platform
Snowflake
Data Platform
→
Business services
APAVE — Cross-office capacity planning
Pigment
EPM
→
Organic food distribution
Biocoop — Steering the forecasting processes with SAP BPC
SAP
Retail & Distribution
→
Heating, plumbing and renewable energy distribution
Richardson — Opening up access to data by moving to the cloud
Qlik
Snowflake
→
Equipment rental
Professional Equipment Rental Company | Industrialized tender response 100% Snowflake
Gen AI
Snowflake
→
Transport & Logistics
Global shipping company — Data Science: from R&D to industrialization
AI
Data
→
Industry
Aqualung Group — Transforming the data platform
Snowflake
Data Platform
→
Business services
APAVE — Cross-office capacity planning
Pigment
EPM
→
Organic food distribution
Biocoop — Steering the forecasting processes with SAP BPC
SAP
Retail & Distribution
→
Heating, plumbing and renewable energy distribution
Richardson — Opening up access to data by moving to the cloud
Qlik
Snowflake
→
A CDP PROJECT IN MIND?
Your data is in imagino. What now?
KPC connects your CDP to real business use: automated journeys, a sales portal and network steering, modeled for your context.
A CDP PROJECT IN MIND?
Your data is in imagino. What now?
KPC connects your CDP to real business use: automated journeys, a sales portal and network steering, modeled for your context.
A CDP PROJECT IN MIND?
Your data is in imagino. What now?
KPC connects your CDP to real business use: automated journeys, a sales portal and network steering, modeled for your context.