
SUCCESS STORY — NICKEL
Nickel — A Salesforce CRM for the field sales force in Europe
After an integrator stepped away, KPC picked up Nickel's Salesforce Sales Cloud project: rollout in Spain, preparation for rollouts in the other countries, enhancements to the sales process and application maintenance.



The impact in numbers
120
Salesforce users
2
Years of project
2.5
KPC consultants

The impact in numbers
120
Salesforce users
2
Years of project
2.5
KPC consultants

The impact in numbers
120
Salesforce users
2
Years of project
2.5
KPC consultants
RESULTS
Three concrete results for Nickel

Sales Cloud successfully deployed in Spain
And rollouts prepared in the other European countries.
Three concrete results for Nickel

Better adoption by the field sales force
A sales process adapted to each country's specifics, and responsive, effective support for users.
Three concrete results for Nickel

Fast enhancements, controlled go-lives
An Agile development process for fast, regular enhancements, and go-lives tooled by Gearset.
RESULTS
Three concrete results for Nickel

Sales Cloud successfully deployed in Spain
And rollouts prepared in the other European countries.
Three concrete results for Nickel

Better adoption by the field sales force
A sales process adapted to each country's specifics, and responsive, effective support for users.
Three concrete results for Nickel

Fast enhancements, controlled go-lives
An Agile development process for fast, regular enhancements, and go-lives tooled by Gearset.
RESULTS
Three concrete results for Nickel

Sales Cloud successfully deployed in Spain
And rollouts prepared in the other European countries.
Three concrete results for Nickel

Better adoption by the field sales force
A sales process adapted to each country's specifics, and responsive, effective support for users.
Three concrete results for Nickel

Fast enhancements, controlled go-lives
An Agile development process for fast, regular enhancements, and go-lives tooled by Gearset.

Background & core challenges
A project to pick up mid-flight, a sales force to equip across several countries
Nickel, a subsidiary of the BNP Paribas group
Nickel lets you get a bank card by walking into a partner tobacconist. Nickel chose Salesforce Sales Cloud to equip its field sales force in Europe, which calls on retailers and tobacconists.

Pick up the project after an integrator stepped away

Carry on the rollout in Spain and prepare the other countries

Measure adoption of the solution and improve it

Adapt the sales process to each country and prepare batch 2 of the CRM project

Background & core challenges
A project to pick up mid-flight, a sales force to equip across several countries
Nickel, a subsidiary of the BNP Paribas group
Nickel lets you get a bank card by walking into a partner tobacconist. Nickel chose Salesforce Sales Cloud to equip its field sales force in Europe, which calls on retailers and tobacconists.

Pick up the project after an integrator stepped away

Carry on the rollout in Spain and prepare the other countries

Measure adoption of the solution and improve it

Adapt the sales process to each country and prepare batch 2 of the CRM project

Background & core challenges
A project to pick up mid-flight, a sales force to equip across several countries
Nickel, a subsidiary of the BNP Paribas group
Nickel lets you get a bank card by walking into a partner tobacconist. Nickel chose Salesforce Sales Cloud to equip its field sales force in Europe, which calls on retailers and tobacconists.

Pick up the project after an integrator stepped away

Carry on the rollout in Spain and prepare the other countries

Measure adoption of the solution and improve it

Adapt the sales process to each country and prepare batch 2 of the CRM project
Our approach
An Agile team, from rollout to application maintenance


Rollout & enhancements
A CRM adapted to each country
Carrying on the rollout in Spain, preparing rollouts in the other countries and making significant enhancements to the sales process to meet each country's specifics. A controlled go-live process tooled by Gearset.

Support & application maintenance
Responsive support in every country
Fast fixing of post-rollout defects to avoid blocking users and manual data reprocessing, then application maintenance set up to handle user support in each country.
Our approach
An Agile team, from rollout to application maintenance


Rollout & enhancements
A CRM adapted to each country
Carrying on the rollout in Spain, preparing rollouts in the other countries and making significant enhancements to the sales process to meet each country's specifics. A controlled go-live process tooled by Gearset.

Support & application maintenance
Responsive support in every country
Fast fixing of post-rollout defects to avoid blocking users and manual data reprocessing, then application maintenance set up to handle user support in each country.
Our approach
An Agile team, from rollout to application maintenance


Rollout & enhancements
A CRM adapted to each country
Carrying on the rollout in Spain, preparing rollouts in the other countries and making significant enhancements to the sales process to meet each country's specifics. A controlled go-live process tooled by Gearset.

Support & application maintenance
Responsive support in every country
Fast fixing of post-rollout defects to avoid blocking users and manual data reprocessing, then application maintenance set up to handle user support in each country.
Our clients
Our clients
They trust us.
They trust us.











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Industry
Aqualung Group — Transforming the data platform
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Business services
APAVE — Cross-office capacity planning
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Organic food distribution
Biocoop — Steering the forecasting processes with SAP BPC
SAP
Retail & Distribution
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Heating, plumbing and renewable energy distribution
Richardson — Opening up access to data by moving to the cloud
Qlik
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Equipment rental
Professional Equipment Rental Company | Industrialized tender response 100% Snowflake
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Snowflake
→

Transport & Logistics
Global shipping company — Data Science: from R&D to industrialization
AI
Data
→

Industry
Aqualung Group — Transforming the data platform
Snowflake
Data Platform
→

Business services
APAVE — Cross-office capacity planning
Pigment
EPM
→

Organic food distribution
Biocoop — Steering the forecasting processes with SAP BPC
SAP
Retail & Distribution
→

Heating, plumbing and renewable energy distribution
Richardson — Opening up access to data by moving to the cloud
Qlik
Snowflake
→

A SALESFORCE PROJECT IN MIND?
A CRM project to pick up or roll out internationally?
KPC picks up and evolves your Salesforce Sales Cloud projects, from country-by-country rollout through to application maintenance.

A SALESFORCE PROJECT IN MIND?
A CRM project to pick up or roll out internationally?
KPC picks up and evolves your Salesforce Sales Cloud projects, from country-by-country rollout through to application maintenance.

A SALESFORCE PROJECT IN MIND?
A CRM project to pick up or roll out internationally?
KPC picks up and evolves your Salesforce Sales Cloud projects, from country-by-country rollout through to application maintenance.